Prestwick Senior Living Galena, IL

INFORMATION WE COLLECT AND HOW IT’S USED

INFORMATION YOU VOLUNTARILY SUBMIT TO THE WEBSITE: We may collect personal information from you, such as your name or email address. For example, you may voluntarily submit information by filling out a contact form. This information may be used to respond to your inquiries or provide updates related to your submission.

AUTOMATICALLY COLLECTED INFORMATION: We automatically collect certain information about your device and website usage, including IP address, operating system, browser type, referring website, pages viewed, and access dates/times. This information is used for analytics and improving the functionality of the website.

CHILDREN’S POLICY: We do not knowingly collect personal information from children under the age of 13, in accordance with the Children’s Online Privacy Protection Act (COPPA). If you are under 13, you are not permitted to use this site. Parental Rights: If you believe your child under 13 has provided personal information, please contact us, and we will take appropriate steps to remove it.

LEGAL COMPLIANCE: We comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) for users in the European Union, the California Consumer Privacy Act (CCPA) for California residents, and other privacy regulations. If you are a resident of the EU or California, you have additional rights as outlined in these laws.

DATA PROCESSING AGREEMENT (DPA): If we engage third-party service providers to process personal data on our behalf, we ensure a Data Processing Agreement (DPA) is in place. This agreement ensures third-party providers process personal data in accordance with applicable privacy laws. For more information, please contact us.

COOKIE POLICY: We use cookies to enhance your experience on our site. Cookies are small text files stored on your device that help us remember preferences, analyze site traffic, and provide personalized content. By using this site, you consent to the use of cookies in accordance with this Cookie Policy.
You can control or disable cookies through your browser settings. Please note that disabling cookies may affect site functionality.

COOKIE CONSENT: By continuing to use our site, you consent to the use of cookies as described. You can withdraw your consent at any time by adjusting your browser settings to block cookies or by using a cookie management tool if provided.

CONTACT FORM DATA COLLECTION: When you submit a contact form on our website, we collect the personal information you provide, such as your name, email address, and any additional information you choose to include in the message. This data is used solely to respond to your inquiries or requests.

How We Use This Data:

• Respond to inquiries

• Marketing Communications (with consent)

• Retain data only as necessary for processing

LEGAL BASIS FOR PROCESSING PERSONAL DATA (for EU Residents): We process personal data on the following grounds:

• Consent: You have given us permission.

• Contractual Necessity: Processing is necessary for the performance of a contract with you.

• Legitimate Interests: We process data for our legitimate interests, ensuring they do not override your rights and freedoms.

SHARING YOUR INFORMATION: We do not share personal information except when necessary to respond to inquiries or comply with legal requirements.

DATA TRANSFERS: We do not transfer your personal data outside of the United States. All personal data is stored and processed within the United States.

THIRD-PARTY WEBSITES & SERVICES: We are not responsible for third-party websites linked to on our site. We encourage reviewing their privacy policies before submitting personal information.

THIRD-PARTY SERVICES AND COOKIES: We may engage third-party providers, such as Google, Facebook, and Instagram, to serve ads or analyze site traffic. These providers may use cookies or other technologies to track your activity.

• Third-Party Providers (Cookies): We may use Google, Facebook, Instagram, and others for analytics and advertising, which may use cookies or similar technologies.

• Google Analytics: Tracks interactions and improves functionality. Opt-out via the Google Analytics opt-out browser add-on. Google Privacy Policy.

• Facebook Ads: We may use Facebook’s services to deliver targeted ads. Manage preferences through Facebook Ad Preferences. You can manage your ad preferences and opt out of interest-based advertising through your Facebook account settings: Facebook Ad Preferences. For more information about Facebook’s data collection and use practices, visit the Facebook Data Policy.

DATA RETENTION: We retain personal information only as long as necessary for the purposes outlined in this policy or as required by law. Once no longer needed, we securely delete or anonymize your data.

YOUR RIGHTS: You have the right to withdraw your consent to receive marketing communications at any time. You can do so by clicking the 'unsubscribe' link in any email we send or by contacting us directly. Depending on your location, you may have the following rights regarding your personal information:

• Access and review your data.

• Request corrections or updates.

• Request deletion of your data.

• Object to data processing.

DATA SECURITY: We implement robust security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. While we strive to ensure security, no method of transmission over the Internet is entirely secure.

DATA STORAGE LOCATION AND SECURITY: Your personal data is stored on secure servers, located within the United States or other locations as may be required by law. We take appropriate technical and organizational measures to protect your data during storage, ensuring it is protected from unauthorized access, misuse, and loss. These measures include encryption, access control, and secure storage practices. If your data is transferred to other locations, we ensure that the same level of security is maintained.

DATA BREACH NOTIFICATION: In the event of a data breach that may compromise your personal information, we will notify affected users without undue delay and in compliance with applicable laws.

PRIVACY POLICY ACCEPTANCE & CHANGES: By using this site or providing information to us, you accept the terms of this Privacy Policy. If you do not agree, please refrain from using the site.

We reserve the right to update this policy at any time. Changes will be posted on this page, with the effective date clearly indicated. We encourage periodic review of this policy to stay informed of updates.